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Posted

Wow, directv just totally called my bluff on canceling Sunday Ticket. "OK Mr. (ubkev), we'll get that right off your bill for ya. Have a great day."

 

 

Thank God I had a lovely Internet chat with them about what I'm paying $20/month for a protection plan, that led to an even lovelier phone call that ended up taking my bill from $203.99/ to $93.99/month with Sunday Ticket and showtime included.

 

Hope I have that kind of luck with Center Ice.

 

 

You pretty much have to threaten to cancel all service and get transferred to retention to get any sort of good deal out of those guys. Luckily for me, my contract ends in August each year and I call when I get my July bill which has the first payment for Sunday ticket included. I tell the person something along the lines of "I was initially calling to cancel Sunday Tickets because $360 for football is just ridiculous but while waiting on hold I've realized that Sunday Ticket is the only reason I have Directv so if I'm going to cancel that, I'd like to just cancel my entire service and be done with it". When I get transferred to retention I tell them the same thing and this past year I mentioned that I actually spend more time watching Netflix and Hulu than my Directv programming for a fraction of the price and the personal usually puts together a decent offer.

 

This year I got Sunday Ticket Max for free and free HD service ($10 a month) for a year and Showtime for free for 3 months as long as I agreed to keep my service for a year. So basically I got to save $540 or so, although they still soak me for about $110 per month based on all the other programming/services I get. I agreed and by the same time next year my contract will once again be expiring and I'll have to go through the same dog and pony show again. Maybe I should've held out and asked for Center Ice for free too.

Posted

Yeah, I told them (very nicely, as I don't like yelling at hourly employees who have nothing to do with why my bill is jacked up) that I cancelled Sunday Ticket a few minutes ago, but that was the only reason I have Directv to begin with. So I asked why I should keep Directv and pay $160/month just for TV when I can switch to ml local cable provider who already does my Internet, and get both services for $95.99/month.

 

They were nice and did what they do. I know I'm not trailblazing anything here, but I'd still be paying over $200 if I hadn't called, so I'm feeling pretty good today.

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