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Posted

I would like to change my password. However when I use help and click on the change password link I get returned to the Forum.

 

If I attempt to re-register, it says that it will contact my email within 10 minutes but nothing is ever sent.

 

Can you help with these problems?

6 answers to this question

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Posted

check your spam folder. I do not see any email errors and nothing bounced back, so they are going somewhere.

 

I have done that. Not there. Also email sent to thc300@xxxxx.com (which I got at your site) bounces back to me because the STMP server has rejected the address.

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Posted

I have done that. Not there. Also email sent to thc300@xxxxx.com (which I got at your site) bounces back to me because the STMP server has rejected the address.

 

yeah, that mailbox isn't setup. Right now, I have no idea. I'll what what I find.

  • 0
Posted

yeah, that mailbox isn't setup. Right now, I have no idea. I'll what what I find.

 

Any progress?

 

All I want to do is to switch my sign-on info from Netscape (which is no longer supported) to Firefox, my current browser. But I don't know my password.

 

Can you send the password to me? When I request it through the system, nothing happens. I can give you my email address.

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