When a guest takes issue with one of my employees and comes to talk to me about it. I hear their side and take into consideration how they are feeling. I do my best to calm them down and we leave it with a smile and a handshake. Then not 5 minutes later the guest is ranting about making this issue a "race issue" when it absolutely cannot be construed as one.
The worst part isn't that the gentleman was making connections that simply weren't there. It's that now all the idiot hill people that witnessed it, employees and guests alike, now feel completely justified in their thinking of "see, "they" make everything about race."
It frustrates me and I can't articulately explain my feelings. Basically, everyone is a dumbass, myself included.