‘There are many ways to achieve that, but it starts with putting in place things that make players want to put in the work. Sexton said, “What is required to ensure that we create the right working environment so they can thrive? What do we have to do to make sure we have the right set of expectations and standards in place so when these people come to work, they come to work with a bounce in their step, positive and enthusiastic, ready to have great day.” Sexton added, “That sounds easy to do, but it’s hard and it takes a lot of work. It takes a lot of communication, it takes a lot of collaboration to make sure everybody top to bottom understands it.”’