‘Not until an unhealthy blend of disdain and indifference showed up in gate receipts did Jacobs understand the depth of the fans’ disgust. It forced major changes, starting with the front office. Longtime executive Harry Sinden was reassigned. General Manager Mike O’Connell was fired. Jacobs’ son, Charlie, moved to Boston to mind the store.’
Bruins were rebuilt after fans stayed away
Source: Buffalo News